زمان تقریبی مطالعه: ۹ دقیقه

در برنامه مکالمه انگلیسی در محل کار: درخواست کمک می بینیم که آنا مدیریت سیستم جدید سهام شرکت رو به دست گرفته. اما به کمک نیاز داره! آنا در این زمینه از یکی از دور از ذهن ترین اعضای تیم مشورت میگیره. این برنامه رو تماشا کن تا بفهمی چه مشورتی گرفته!

اصطلاحاتی برای درخواست کمک

این قسمت از مکالمه انگلیسی در محل کار: درخواست کمک به توضیح اصطلاحاتی می پردازه که با استفاده از اون ها میتونی به طور مودبانه از دیگران درخواست کمک و مشورت کنی.

عباراتی که از این برنامه یاد میگیری این هاست:

I would be most grateful if you could give me some help.

بی نهایت سپاسگزار خواهم بود اگه بتونین به من کمی کمک کنین.

Please could I ask you for some advice?

میشه بی زحمت به من کمی مشورت بدین؟

I know you’re busy but could you spare me a few minutes of your time please?

میدونم سرتون شلوغه اما میشه بی زحمت چند دقیقه از وقتتون رو در اختیار من قرار بدین؟

سوال چالشی برای تست مهارت شنیدن:

What does Denise advise Anna to do first when planning the stock management strategy?

دنیز به آنا توصیه میکنه که برای برنامه ریزی برای استراتژی مدیریت سهام شرکت اول چی کار کنه؟

هنگام تماشای این برنامه سعی کن به حرف‌هایی که بین شخصیت‌های مختلف رد و بد میشه خوب گوش کنی تا جواب این سوال رو پیدا کنی.

برای این که جوابت رو چک کنی، به انتهای صفحه برو و جواب درست رو اونجا ببین.

BBC English at Work: 21- Don’t Panic – Language for asking for help

مکالمه انگلیسی در محل کار: درخواست کمک

متن انگلیسی:

Narrator
Hello, welcome back to Tip Top Trading where everyone is gossiping about Paul’s announcement. Anna is to lead the company’s new stock management system for the new laser-curved fruit.
(Denise on phone)

Denise
Yes Anna…the new girl…she’s done really well although I don’t know what experience she’s got….anyway, about the hairdresser you mentioned, oh I loved his aftershave…

Tom
I can’t understand it. I’ve got all the experience and all the ideas…she’s just such a…

Anna
Tom. Sorry to interrupt, I just wanted to check you’re ok with me leading this strategy for stock management.

حتما این پست را بخوانید   مکالمه انگلیسی در محل کار: مصاحبه

Tom
Oh of course. Yeah, you deserve it.

Narrator
That was a nice touch Anna.

Anna
But Tom, now you must help me.

Tom
Eh?!

Narrator
Anna! That’s not the best way to ask for help. Remember what I’ve always told you about politeness?

Anna
Be polite – yes you keep telling me that.

Narrator
And if you want someone to help you, ask them, don’t tell them – even if it is Tom!

Anna
Oh right. I’m in a bit of a panic. I’ve never done this before. I don’t know where to begin.

Narrator
Well start by asking your colleagues for help like this:
I would be most grateful if you could give me some help
Please could I ask you for some advice?
I know you’re busy but could you spare me a few minutes of your time please?
Go on, give it a try!

Anna
Right, thanks. I’ll try. Erm, excuse me Tom. Sorry about earlier. I’m a little nervous about leading this strategy thing and I would be most grateful if you could give me some help… please?

Tom
Of course Anna. Why didn’t you say, I’d be delighted. I’ve lost count of the number of projects I’ve lead over the years.

Anna
Great, thanks. So… where do you think I should begin?

Tom
Well, give me a few minutes and I’ll just find some of the excellent work I did last year. Basically, you’ll just need to copy it. Hold on…

Paul
Ah Anna… just popping out for some biscuits… err, how’s the stock management strategy coming along?

Anna
Oh very good Paul… actually, please could I ask you for some advice, please?

Paul
Yes of course… although I don’t know if I’ll be much use!

Tom
… now where did I save those damn documents?…

Anna
I’m very grateful for this opportunity but I’m a little unsure of where to start. Tom is looking for some his old work but…

Paul
Really?! To be honest, this isn’t Tom’s speciality. At a time like this I would ask Denise.

Anna
Denise!?

Paul
Yes… she may only be the office assistant but she always has words of wisdom. Right… custard creams or chocolate digestives?

حتما این پست را بخوانید   مکالمه انگلیسی در محل کار: درخواست مودبانه

Anna
What?

Paul
Biscuits?

Anna
Oh… custard creams please. Err, Denise, I know you’re busy but could you spare a few minutes of your time please?

Denise
Of course Anna, always happy to help you.

Anna
Well you know the stock management control system?

Denise
The one you’ve now got to work out… well done for getting that!

Anna
Thanks. I really don’t know where to begin. It was OK writing it down for Paul but how do I put it in to practice? There’s just too much to do!

Denise
Calm down Anna. You’ll be fine. The first thing you need to do is to look at our current system.

Anna
Look at our current system. How do I do that?

Denise
Easy! Just take the lift down to the warehouse and speak to Mr Ingle and then write down what you find – and draw up an action plan of tasks you need to do – like a shopping list – I’m very good at those.

Anna
Go and see Mr Ingle? Oh do I have to.

Denise
He’s ok really Anna. If you approach him in the right way he won’t bite your head off!

Anna
What? Bite my head off! Oh… well, if he won’t bite me… then I suppose I should go and see him. Thanks for your advice Denise, I could kiss you. Right, I’m going to go and see him right now.

Narrator
Make an action plan! A good idea. Well done Denise, you’re smarter than you look! And well done Anna, you eventually got the help you needed by using these phrases:


I would be most grateful if you could give me some help
Please could I ask you for some advice?
I know you’re busy but could you spare me a few minutes of your time please?

Remember, if you’re stuck for ideas just ask for help…but maybe not Tom, I wonder how he’s getting on?

Tom
(shouting across room) Here Anna, I’ve got them. Look, all my ideas from my last stock control project…pages and pages of them. Just copy these, they’re brilliant. Anna? Anna!

Paul
…too late, I’ve just seen her in the lift. Fancy a custard cream Tom?

حتما این پست را بخوانید   مکالمه انگلیسی در محل کار: ایمنی محل کار

Narrator
So Anna is off to speak to the prickly Mr Ingle. Let’s hope she uses those phrases to ask for help, otherwise she might get her head bitten off – and it could get very messy! See you next time.

جواب سوال چالشی مهارت شنیدن:

What does Denise advise Anna to do first when planning the stock management strategy?
To look at the current system.

جواب: به سیستم کنونی نگاه بندازه.

امیدوارم از این قسمت از برنامه مکالمه انگلیسی در محل کار لذت برده باشی.

اگه برای تمرین بیشتر به کمک نیاز داشتی پیشنهاد می‌کنم تو دوره‌ی مکالمه زبان انگلیسی آکادمی ۲۴talk شرکت کنی. این دوره کاملا آنلاین و به صورت کلاس‌های چهارنفره برگزار میشه. دوره ی مکالمه زبان انگلیسی ۲۴talk سطح بندی داره و تمرکزش روی مکالمه است و بهت کمک میکنه تا در کوتاه ترین زمان انگلیسی رو طبیعی و روان صحبت کنی و بتونی با انگلیسی زبان‌ها راحت ارتباط بگیری!

برای دسترسی به قسمت های قبلی این برنامه از صفحه ی مکالمه انگلیسی در محل کار آکادمی مجازی زبان انگلیسی ۲۴talk دیدن کنید.